Remove damaging Google reviews. Pay only when they’re gone.
One unfair review can cost you customers every day it stays online. AvexaX handles the removal process for you, quickly and confidentially, on a strict no removal, no fee basis.
Act now. The sooner you send us a review, the better your chances and the lower your fee.
Free and obligation-free. We usually reply within three business days.
*Historical results. Based on AvexaX case records, January 2026 to June 2026: 26 of 26 reviews submitted within 21 days of posting were removed; 49 of 54 reviews submitted later were removed. Past results are not a guarantee of future removal.
| Review posted within 21 days | A$495 |
| Review posted more than 21 days ago | A$595 |
| Review not removed | A$0 |
Per successfully removed review. No removal, no fee.
How it works
From your first message to a cleaner Google profile. You only pay if the review is removed.
-
Submit your review details
Tell us your business name, the reviewer’s name, and approximately when the review was posted.
-
We locate and assess the review
We identify the review and confirm whether the price is A$495 or A$595.
-
You approve the price
We send you the confirmed price and a secure Stripe payment authorisation link.
-
We start the removal process
Your case is lodged immediately.
-
You only pay if the review is removed
If successful, payment is captured. If unsuccessful, you pay nothing.
Simple, success-only pricing
You pay only when a review is removed. No subscriptions and no set-up fees.
per successful removal
per successful removal
- No removal, no fee
- Free review check before you commit
All prices are in Australian dollars and are the total you pay. The 21 days run from the date Google shows the review was posted to the date we receive your enquiry. If we can’t verify the date, the lower price applies.
Act quickly after a negative review
A damaging review does the most harm in its first few weeks, when it sits at the top of your Google profile and every potential customer sees it. Send it to us as soon as it appears for the best chance of removal and the lower fee.
Common questions
Can you guarantee a review will be removed?
No one can guarantee removal, because Google makes the final decision on every review. Our historical success rate is 100% for reviews submitted within 21 days of being posted, and 90% for reviews submitted later. That is why we urge you to act as soon as a damaging review appears. *Historical results. Based on AvexaX case records, January 2026 to June 2026: 26 of 26 reviews submitted within 21 days of posting were removed; 49 of 54 reviews submitted later were removed. Past results are not a guarantee of future removal.How much does it cost?
A$495 for each removed review that was posted within 21 days before we receive your enquiry, and A$595 for each removed review posted earlier. If a review isn’t removed, you pay nothing. We verify the posting date from Google, and if we can’t verify it, the lower price applies.
When is my card charged?
When you go ahead, you authorise the fee for each review on your card. This is a temporary hold, not a charge. We charge only for each review that is removed, and release the rest. Card holds usually last about seven days. If Google removes a review after the hold has ended, you’ve agreed that we may charge your saved card the fee for that review only. You’ll get an email each time, and an invoice when you’re charged.
How long does it take?
We usually reply to your enquiry within three business days. After we lodge a request, timing is up to Google and varies from case to case. We keep you updated by email.
Do you contact the reviewer or post reviews?
No. We don’t contact reviewers, write or buy reviews, or offer incentives. We only use Google’s own reporting processes.
What happens to my information?
We use your details only to assess and handle your enquiry. See our Privacy Policy.
Get your free review check
Free, with no cost or obligation. There’s nothing to pay until a review is removed.
Simply tell us who posted the negative review and approximately when. We’ll locate it for you.
The Trust Building
155 King Street
Sydney NSW 2000
Australia
Contact
Email: reviews@avexax.com